Application Modernization – A complete rollout of Deicing Manager

A complete rollout of Wiseleap Deicing Manager, an Azure cloud-based solution using Microsoft technologies to automate a key process for a major US carrier

We took advantage of the pandemic period to roll out the Wiseleap Deicing Manager system for a major US airline. We implemented a complete solution that allowed the client to automate business essential processes. We also rolled out a mobile application allowing users to easily work with the application from any location and resolve issues remotely.

CONTEXT
  • The aviation industry has come a long way and modern-day aircrafts are at the pinnacle of technological advancements allowing for large numbers of passengers to travel across the world with all the safety and comfort amenities one can imagine. But when it comes to Ground handling – which defines the wide array of servicing of an aircraft when it is on the ground, it has not kept pace with the advancements of airplanes. In fact, airlines often rely on antiquated systems, old equipment, and pen & paper records to keep their tight flight schedules operating efficiently. This is where Emyode comes into play.

OBJECTIVE

  • Taking advantage of the pandemic to roll out the Wiseleap Deicing Manager software for a major US airline, while enabling their entire network to evolve by automating critical business processes. Our objective was to integrate our Deicing Manager software into their core operations, providing efficiency, security and optimization for winter operations during the colder months

Challenge 1

  • Our client had problems tracking which employees were properly trained and had active training records.

Challenge 2

  • They also faced issues with knowing which aircraft they deiced.

Challenge 3

  • All these data were recorded using pen & paper, which often ended up being either incorrect, lost, damaged, or entered into a system days later.

“With our Azure-based Wiseleap Deicing Manager product, we aim to bring the same advancements that one expects to see from the aviation industry into the world of airline ground and deicing operations.”

Martin Schreiber - Emyode - Wiseleap
Director of Operations
SOLUTIONS & TECHNOLOGICAL FOCUS
  • We implemented our SaaS product Wiseleap Deicing Manager into their operations and worked closely with the client to tackle all their needs and requirements. Actually, we ended up implementing a solution which imports and validates the employees training records daily to make sure they are properly trained to deice the aircraft.

    We also implemented a flight feed to populate the aircrafts departing in the next 2 hours for the user to easily find and select the aircraft they are to deice. And further to this, we integrated a weather feed which provides real time weather information and front-end validation to warn the user if the temperature is getting close to the threshold for the fluid type they are using. And in addition to this, we implemented several validations which block the user from proceeding with the deicing event if a safety or security item has not been met or has been exceeded.

    Emyode packaged all this along with single sign on (SSO) into a mobile application with offline capabilities for the end user in the deicing truck to be able to easily work with the application during the operations. Data is synchronized and sent back to the web application where management has real time oversight of operations and can address any issues and complete remotely.

    List of the major Microsoft products used in the deployment of our solution:

    • Azure API Management
    • Azure Active Directory B2C
    • Logic Apps
    • Function Apps
    • Storage Queues
    • Azure Synapse
    • Azure Devops
    • Azure SQL
    • Azure KeyVault

Emyode: Creator of Software Solutions, App modernization and cloud migration

OUR PROMISE

Proven technological solutions that evolve with you.

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BENEFITS

  • Upon implementing the solution, our customer has seen immediate return on investment. Through the use of Wiseleap Deicing Manager, our client was able to significantly reduce travel costs related to in-person audits and site visits as they were able to visualize the data in real-time through our web portal.
  • The airports have also seen a significant impact in terms or less time required for manual data entry, a reduction in fines for employees working with expired trainings.

 

  • Airports have been able to flag and address incomplete training through the application as well as use the built-in validations to catch improper deicing and procedures as they occur.
  • This rollout implementation of our Deicing software to the Customer’s entire operations has resulted in over quadruple the increase in ACR since the initial test runs.